PCI compliance is required for any organization that accepts credit and debit card payments. The good news is we make it simple.

My Well provides a short, guided process and helps you complete the required steps so your account stays compliant.

PCI DSS is a security standard created by the payment card industry to help reduce fraud.

Your church is responsible for PCI compliance as the merchant, and My Well helps you complete it in a clear, manageable way.

My Well uses the highest advanced payment security safeguards, including encryption and tokenization, to help protect sensitive payment data.

That means your church is not storing raw card numbers in systems that were never designed for payment security.

It does not have to be. My Well helps make PCI compliance a simple merchant declaration process, not an overwhelming checklist.

We typically provide a pre-filled form, your Church confirms the ministry details, signs, and our team helps guide the rest.

For sensitive documentation, we use PandaDoc to provide a secure, trackable way to collect Church information while reducing scattered files, missed approvals, and unprotected email attachments.

Your PCI status is available through the PCI management tools connected to your account.

If you are not sure where to find it, contact support and we will point you to the right place for your setup.

We provide clear documentation to support security and compliance diligence, including PCI context and operational safeguards.

If your finance or IT team needs something specific, we can help you get it.

Admin access should be limited to the people who need it. My Well allows you to manage your team and assign access so sensitive actions are not in everyone's hands.

This is one of the simplest ways to improve security without adding friction.

Fraud attempts happen in every payments environment. My Well uses best-in-class tools available in the payments ecosystem to monitor risk and respond to suspicious activity.

If you see something that does not look right, reach out immediately to your dedicated customer success manager and can help you further review any suspicious activity.

Yes. Apple Pay uses a unique token for each payment, which adds a layer of security compared to manually entering card details.

It also reduces entry errors, which can help reduce failed gifts.

PCI compliance is required for every Church that processes cards, and My Well makes that process easier to complete and maintain.

On top of that, payment data is handled with industry-leading safeguards, and your team can access clear documentation for diligence when needed.