My Well integrates with common church systems, including Rock RMS, Planning Center Online and TouchPoint Software.

If you are using another platform, we can quickly confirm if it supports a compatible gateway connection.

Yes. Some platforms do not allow third-party gateway connections.

If that is the case, we will talk through alternatives such as switching platforms or using an API-based approach when available.

For Rock churches, My Well is built to keep giving native, consistent, and clean. Gifts, batches, events, and key data points stay connected, so admins spend less time reconciling and more time leading ministry.

My Well is a strong fit for growing Rock churches that need customization, clean data, real-time updates, and a giving experience that does not feel bolted on outside of Rock.

Setup is straightforward: install the My Well plugin in Rock, connect your Rock instance in My Well, and assign funds.

If you need a little more guidance, our team is delighted to walk you through setup live.

Yes. My Well supports a native mobile giving experience for Rock churches.

That means givers can give smoothly on mobile without being bounced through confusing redirects.

You can add custom links in Rock to My Well gifts and payouts so your team can move faster during reconciliation.

This typically requires a small Lava update, and our help team can help you with the exact steps.

My Well can sync gifts into Planning Center, match givers, sync funds, and create batches so your admin team does less manual work.

Once configured, it runs in the background and keeps data clean.

In My Well, go to Admin Portal, select Integrations, then connect Planning Center and authorize access. You will map funds and confirm sync settings before turning on syncing.

• Sign in to My Well and open Admin Portal
• Go to Integrations and select Planning Center
• Sign in to Planning Center (requires People + Giving access)
• Map funds in Fund Sync and save changes
• Confirm settings and select Begin Syncing

If you need a little extra guidance, our support team would be delighted to help you.

Most sync issues come down to a setting, fund mapping mismatch, or authorization change.

Start by confirming the integration is still connected, then review your fund mapping and sync settings.

If batch syncing is still giving you trouble, our support team is here to help. Reach out and someone from My Well can troubleshoot the issue with you and help get things back on track.

If a batch or gift did not sync, you can usually resync from within the Planning Center sync tools in My Well.

If you are unsure which setting caused the issue, our support team can help troubleshoot quickly.